We initially place a treatment on the surface; this will loosen and break up any staining, grime, or dirt that is apparent. We then use industrial cleaning machines that use an extensive rotary scrubbing system in conjunction with boiling, high-pressure water. This machine will lift any dirt initially treated from the surface, and the device has a vacuum built within it that will remove any excess from the body. This excess is then disposed of in an outside drain or where necessary. The machinery used allows the excess dirt and grime to be eradicated from the property instead of moving the earth around like a standard steam mop or vacuum. We also use various cleaning detergents that assist in the removal of even the toughest stains.

  • Excess Mould requires a chlorine treatment which is charged an extra $2 per m2
  • Efflorescence and Rust stains require a light acid wash; this slightly abrasive cleaner will tackle more challenging staining. This acid formula is designed to clean surfaces without damaging them in the process. Some natural stones are too soft or porous to receive this treatment; in these cases, we will use an alternative treatment that would provide the same results charged at $3 extra per m2.
  • Oil staining can be hard to remove and requires special treatment to do so; in most cases, oil stains can be removed. This can depend on whether the oil is natural or not, e.g., engine oil can not be removed from an unsealed surface with cleaning methods alone. Cooking oils and oily food stains can be removed with our specific treatment charged at an extra $3 per m2.
  • Grout Haze removal is widespread, and our technicians can remove it quickly and efficiently. This requires an acid wash applied to the area and then scrubbed away with our machinery’s use at a charge of $3 per m2.
  • Factory Wax removal usually only occurs on newly laid tiles. Factories that supply tiles coat them in a thin wax that protects them while in transit and installation; after being laid, this wax residue can be removed with our specially formulated treatment at an extra charge of $3.
  • In some cases, additional treatments may be required to achieve the optimum results; they will be charged an extra rate per m2.

We require that all cleaning areas are prepared for our arrival and that you have as much of the furniture moved as possible. The more miniature furniture on the surface, the more coverage our technician will have and, therefore, a better overall clean.

  • The drying time for cleaning is approximately 30 minutes, depending on what type of stone you have and where it is situated.

  • Cleaning will get your tiles back to their very best possible condition; surfaces that are damaged or aged will not return to the original state from cleaning alone.